Paul Rickelton

Paul Rickelton

Success Specialist Director, SalesForce

Paul Rickelton is a Director in the Customer Success Group at Salesforce (Singapore). He is a Salesforce Specialist with 14 years’ experience working with Customer Relationship Management Systems. Paul is passionate about helping Non-Profit organisations transform through technology. He works with customers across APAC to help transform their customer service experience with the Salesforce platform.

The Pro Bono Program at Salesforce helps Non Profit organisations implement Salesforce capabilities to improve areas such as Donor and Volunteer Management. Paul leads the Pro Bono Program for Singapore and runs Pro Bono Projects with Non Profit Organisations. He also coordinates a Singapore community of Non Profit Salesforce customers.

Topic: From Corporate Philanthropy to Social Enterprise: The SalesForce Story

Salesforce CEO, Mac Benioff believes that “As businesses, we can be financially successful, and at the same time we can make the world a better place for everyone”. Giving back is at the heart of Salesforce. Through Salesforce.org, we empower nonprofit and educational organisations with technology, community engagement, and strategic grants. How can organisations create a Giving Back culture that attracts and retains the best and the brightest, and lets their employees be changemakers in their own communities? Paul shares the Salesforce story.